This is a fictional response to the open letter to the CEO of Yelp, Jeremy Stoppelman, by Talia Jane about the poor working conditions at Yelp’s Eat24 Customer Service division. She was fired hours after she posted her letter. Subsequently, there has...
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BMX stunt riders, just like any other eXtreme Sport, takes a lot of practice to get right. When learning a trick, a lot of practice is required. Most of that time, of course, is spent failing, sometimes in spectacular ways. Before a...
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In “Teamwork is an Individual Skill” Christopher Avery suggests that collective leverage and power does not come from distributing and delegating accountabilities, but from collectively demonstrating responsibility for the entire result, with each member doing their best to make their...
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Governance Principles Planning is everything, the plan is nothing – plans are not commitments, they are useful tools Primary purpose of Governance is transparency – alignment will follow Secondary purpose of Governance is auditability – accountability will follow In calculating...
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Throw away those personality tests and group therapy sessions. Getting your team to be highly performing is as simple as T.E.A.M. T is for Talk E is for Engagement A is for Accountability M is for Measurement Find ways to...
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