I was recently reminded that often the simplest techniques are often the most powerful. I was facilitating a problem-solving session which began to get into trouble when the group began to have trouble choosing between many different options. My simple technique...
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I was introducing myself to a new client the other day, and had been given the great privilege of having unfettered access to their entire employee base of about 50. Developers, Sales, Operations, Marketing, Product and Customer Support were all...
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When we judge ourselves, our tendency is to judge ourselves based on our intentions, but to judge others on their actions and results. Feelings, Facts, Intentions is a simple conversation framework for approaching feedback and conflict situations. The framework moves...
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On my continued journey through Eric Ries’ book “The Lean Startup”, I am now at chapter 11, ‘Adapt’. In this chapter, Ries posits that not only should be product be adaptable, but so should the organization as a whole. To...
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