OXAgile 2019 Takeaways
A few of my main takeaways from this year’s OXAgile conference in Oxford, England. The annual conference is hosted by Elsevier, in their Tech HQ there. Soft Skills – Culture and Psychology The predominant theme of the day was on...
Tidying Up with Marie Kondo
‘Tidying Up’ is a Netflix Original reality show hosted by Marie Kondo, a Japanese organizing consultant, first released January 2019. The method requires that you go through 5 categories of things. For each category, gather everything into one place, and...
The Dunning-Kruger Effect Explained with Confidence
A lot of this blog is direct quoting of a 2014 article by Dunning, not all of which is credited in the text. What is It? The Dunning-Kruger Effect states that incompetent people cannot recognize just how incompetent they are,...
Are you a Story Point Expert?
A Scale of Expertise for Story Points I’m currently working on a presentation that is ostensibly about the Dunning Kruger (DK) effect (note: I’ve linked to the Wiki, but the meme “stupid people don’t know how stupid they really are”...
We Are Experiencing Unusual Call Volumes
This (seemingly standard) IVR message particularly irks me. Queues arise out of mismatches between supply and demand. Sometimes these mismatches are temporary, with the queue acting as a buffer to smooth a variable demand. In other places, however, the mismatches...
Why I Love Waterfall Software Development.
‘Everyone’ knows that ‘Waterfall’ Software Development was heralded in by the seminal 1970 paper “Managing the Development of Large Software Systems“ by Dr. Winston W.Royce Everyone knows this…except that what he actually invented might just have been Specification Driven Development...
Super Heroes Needed
Dr BJ Fogg has come up with a new and wonderfully simple change model. The Fogg Behavior Model is one that coaches, clients, and organizations would benefit from paying attention to. It is a blindingly simple model with two axis...
5 Steps to Turn Your Worst Critic into a Raving Evangelist: How The Ethical Firm Responds to Employees
This is a fictional response to the open letter to the CEO of Yelp, Jeremy Stoppelman, by Talia Jane about the poor working conditions at Yelp’s Eat24 Customer Service division. She was fired hours after she posted her letter. Subsequently, there has...
A Big Data story of sex, relationships, and true love
Sex Big Data is like teen sex: everybody is talking about it, everyone thinks everyone else is doing it, so everybody claims they are doing it. Dan Ariely, Duke University But what is ‘it’ exactly? Even the experts can’t agree on...
Not-So-Ethical Firms from A to Z
This is a continuation of my exploration of the theoretical construct of the Ethical Firm. In this article we further explore the concept of corporate ethics by looking at two companies that might be considered “unethical”. They make the list...